Privacy Policy & Terms of Service

Data Collection

We collect your name, email address, and mobile phone number when you sign up for SMS updates or submit an inquiry through our website's contact form. This information is collected solely for the purpose of providing you with our services and communicating with you about your inquiries.

Data Usage

We use your data solely for sending appointment reminders, scheduling updates, and responding to your inquiries about our psychological assessment services. We will not use your information for any other marketing purposes without your explicit consent.

Data Security

We protect your data with secure storage measures to prevent unauthorized access. Your personal information is stored using industry-standard encryption and security protocols.

Data Retention

We retain your information as long as you are subscribed to our SMS service or are an active client. You may request deletion of your data at any time by contacting us at info@lakeshorepsych.ca or (519) 800-4723.

SMS Terms & Conditions

Opt-Out Instructions

You can opt out of our SMS list at any time by:

• Replying STOP or UNSUBSCRIBE to any text message
• Emailing us at info@lakeshorepsych.ca
• Calling us at (519) 800-4723

After unsubscribing, you will receive a final SMS to confirm you have been unsubscribed, and we will remove your number from our list within 24 hours.

Additional Assistance

You can send HELP to receive additional assistance. You will receive a text including our phone number, email, and website. We are here to help you.

Non-Sharing Policy

We do not share your data with third parties for marketing purposes. Lakeshore Psychology & Assessment will not sell, rent, or share the collected mobile numbers or personal information with any third parties.